Why My Projects Are Password Protected
I built a custom system to keep my client projects private. This post shares why access is limited—and how trusted reviewers can get a closer look.
Smarter Search Integration in Resources
We’ve refined the resource search experience with cleaner UI, URL-based autofill, and improved fallback behavior when no results are found.
AI Contact Center Experience Boost
Balto’s homepage now features a smarter dropdown that highlights key AI tools like coaching, call scoring, and notes with direct access links.
Elementor Fixes Before Switching to Kadence
Before we officially move this site from Elementor to Kadence, we’re taking the time to fix layout issues that are affecting the current user experience. This post documents the quick improvements we’re making to ensure the site stays functional and clean while we prepare for a smoother transition.